Gestern angerufen, heute ist das Geld auf dem Konto. I am owed 1082.89 Euros and did not get any response whatsoever from Vueling. Die Rückerstattung für unseren Flug erfolgte innerhalb von 3 Tagen.Die Kontaktaufnahme war völlig problemlos.Weltklasse! Besser vermeiden. Ich konnte den gebuchten Flug telefonisch stornieren. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. The customer service at Vueling is the worst I have ever seen. Musste am 13.09.2020 von München nach Barcelona fliegen (VY 1815), eingecheckt habe ich am Tag davor, also zugeteilter Platz (so wie es sicher viele Andere auch machen). Leider haben wir nie etwas gehört, schon garnicht eine Rückerstattung erhalten. Ignoring repeated e.mails and calls to get full refund. So I advice the people who want travel with this company, really attention because they don't have money to refund your travel's things!! We were incredibly disappointed that there was absolutely no opportunity for discussion when many businesses have shown great flexibility and adaptation during this pandemic.I cannot speak to the quality of the actual flight as we will not be taking it. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. Airline managers! We booked flights with Vueling to come back from Barcelona to Manchester for travel in August, booking well before the Coronavirus outbreak. Da hätten wir davon eine Kreuzfahrt machen können. Der Flug wurde von der Fluggesellschaft storniert. Nur die neueste Bewertung fließt in den TrustScore des Unternehmens ein. Ich werde nie mehr bei dieser Fluggesellschaft buchen!!! So, I tried e mail. Ergebnis istein Schreiben aus dem Englischen übersetzt: die verlangte Bestätigung hätte am Flughafen (also am 26.03.2020) Barcelona-Prat verlangt werden müssen!!! Hallo ZusammenUm das Geld für den Flug wiederzubekommen, bitte die unten genannte Telefonnummer kontaktieren. Hello!I received an email that my flight is cancelled, so I want to request my refund, but there is a bug on the website which won't let me do it. Still no refund from flights cancelled in March 2020. Find out more about the safety of the airline, the on board offering as well as passenger reviews Schrecklicher Service. We booked a Paris to Venice flight for the 1st of october, 2 days before the Italian government put in new measures related to the COVID 19 pandemic, namely that of needing a negative covid test done within 72 hours of travelling (feat which proved impossible for us at the moment in France due to a saturation of our labs with tests and delays of one week to receive the test results). Erhalte nur das Band und in letzer Zeit nicht mal mehr ein Freizeichen. It is not worth even considering to continue travelling when the risk is of losing all your money. Vueling refused to give me a refund and instead offered a voucher which had to be used before the end of this year.. during a pandemic.. Wir erhielten nie eine Bestätigung. Their customer service is bad, bad and bad. Because our outbound flight was cancelled by the airline and the Foreign Office advice was to avoid all travel to Spain, we could not have been in the position to take our return flight with Vueling. Für die Umbuchung des stornierten Fluges muß ich Preisdifferenz zuzahlen. Ich versuche schon seit ca.10 Monaten jemanden zu erreichen bzw. Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. Die Hotline war für Coronazeiten sehr gut erreichbar. I have found that the Vueling website has a bug in it making it impossible to "manage" my booking. View airline, airport, seat, and lounge photos. Ebenfalls sind die Boarding Karten von Vueling ausgestellt!! I contacted the Civil Aviation Authority ( UK) who answered that yes, I should get a refund but that I should direct this to their Spanish counterpart ( AESA in Madrid) as the flight was departing from Spain. Wir haben um die Rückerstattung geben. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain. Nun gut, da es unangenehm voll war bei mir (im hinteren Bereich) bin ich dann in die Mitte ans Fenster. OK, ich verstehe natürlich, dass der Flieger austariert sein muss, aber man hätte locker einfach jeder Person einen Fensterplatz geben können, dann wäre der Flieger ideal besetzt gewesen. Da behauptet man einfach ich habe das Video einfach gelöscht. Das angebliche aufgenommene Video wurde auf meinen Handy weil ja nichts aufgenommen wurde, auch entsprechend nicht gefunden. I explained other airlines were offering flight changes, in terms of dates and destination, but Vueling would not consider this at all despite the pandemic and the difficulties it represents for everyone, whether customer or business.We do not recommend you consider travelling with this company at any time while the pandemic continues considering how quickly governmental measures can change as they are thoroughly unflexible on this matter and will not attempt to help you. warte seit April auf Rückzahlung von 520 €. It's very easy: visit our website or app, choose your destination and find cheap flights. That has no values and no shame before their customers. Darauf bekam ich eine Mail, in der mir wieder ein Gutschein angeboten wurde, alternativ eine Telefonnummer des Kundenservices.Dort hat man die Wahl zwischen spanischer und englischer Sprache.

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