payment from your checking account at no charge. Welcome to Online Bill Payment for Liberty Utilities formerly New England Gas Company, brought to you by BillMatrix Corp. Pay your bill with a check, debit or credit card by using our automated phone service 24 hours a day. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Public Purpose Surcharge - Charge to fund Public Purpose Programs such as California Alternate Rates for Energy (CARE), Energy Savings Assistance Program (ESAP), energy efficiency and research and development. HOW WE MAY COLLECT PERSONAL INFORMATION ABOUT YOU: We may collect Personal Information about you from the following sources: Your use of the Site and the Service (such as when you send a payment), and your interactions with customer care, including information you enter or speak, and information transmitted by your computer, cell phones and other devices you use to connect to or use the Site or Service; and. You may (in our discretion) be required to affirmatively acknowledge or accept the revised Privacy Policy in order to continue using the Site or Service. "Business Day" is every Monday through Friday, excluding Federal Reserve holidays. For example, users of the Service may receive certain notices (such as notice of payments and alerts for validation and receipt of transfers of funds) as text messages on their mobile device. You agree that the information you provide to facilitate a Payment, including your Funding Account information, may go through a verification process. Please do not submit such information to us, and as a parent or legal guardian, please do not allow your children to submit personal information without your permission. You may (in our discretion) also be provided with an email notification of such amendments. These cities and counties require The Gas Company to collect this Utilities Users´ Tax for them. You authorize us to send or provide by electronic communication any notice, communication, amendment or replacement to the Agreement, or disclosure required to be provided orally or in writing to you. You are also responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider in connection with your utilization of the Service. Learn More Neither termination nor suspension shall affect your liability or obligations under this Agreement. If our payment processing center is not working properly and you know or have been advised about the malfunction before you execute the transaction; 3. Cookies cannot and will not be used to deliver or run programs on your computer. COMMUNICATIONS TO YOU; ADDRESS OR BANKING CHANGES. To find the nearest location and hours of operation, call 1-800-427-2200 or visit our webpage . "Biller Account" means the account you have directly with the Biller related to the goods and / or services provided to you by the Biller. . Any fees associated with your Funding Account, including without limitation any assessed by your financial institution or credit card issuer, will continue to apply. costs over a 12-month period. By utilizing the Service, permitting any person to do so on your behalf, or utilizing the Service on someone else’s behalf, you agree to these terms and conditions. PAYMENT AUTHORIZATION, PAYMENT REMITTANCE AND FEES: You authorize us to follow the Payment Instructions received from you. You certify that any Funding Account you add to your profile or otherwise utilize in connection with the Service is an account from which you are authorized to make payments, and any Payment you make using the Service will debit/charge a Funding Account that you are legally authorized to use. BTU Factor - Adjusts the amount of gas measured to reflect the heating content of gas. We will not be responsible for email confirmations that are not received as a result of delivery failures. ATM/Debit/Credit Card or Electronic Check: You can use most major ATM/debit cards, VISA and MasterCard credit cards, or the Electronic Check through BillMatrix. monthly gas bill by averaging annual gas consumption and Online: It's fast, easy and free. Additional options include extending your payment due date and going Paperless to save time and money. To find out if your financial institution offers e-bills from SoCalGas, visit the. The trademarks used herein are the property of their respective owners. "Funding Account" is the checking account, savings account, or debit card account, held at FDIC or equivalent insured United States depository institutions, or credit card account from which Payments and fees, if any, will be debited and to which credits to you will be credited. All notices by any of these methods shall be deemed received by you no later than twenty-four (24) hours after they are sent or posted, except for notice by postal mail, which shall be deemed received by you no later than three (3) Business Days after it is mailed. We will deduct (i) for Auto Pay Payments, the amount due on the Due Date and (ii) for Recurring Payments and Scheduled Payments, the amount designated by you on the date you selected. You agree that we may provide notices to you by posting them on the Site, sending them to you through an in-product message within the Service, emailing them to an email address that you have provided, sending them via text message to any mobile number that you have provided, or by mailing them to any postal address that you have provided. 8-1-1. We also require our service providers and business partners to whom we disclose the information to do the same. © 1998 - document.write(new Date().getFullYear()) Southern California Gas Company. Such cookies are "session" cookies that are only used for a specific period during which you are on the Site (such as when you are going through the authentication process). If you do not wish to participate in this program, please have your account number ready and call 1-877-272-3303. We offer a number of different ways to pay your bill. You agree that you shall not intentionally schedule a Payment in excess of the greater of (i) the amount due on the Billing Statement or (ii) the total balance owed on your account. SoCalGas occasionally implements billing and credit policy changes to help ease the burden of customers impacted by certain events. By providing us with a telephone number (including a mobile telephone number) and/or email address, you consent to receiving calls and/or text messages at that number, and/or emails from us for our everyday business purposes (including identity verification). You agree to indemnify and hold us harmless for all costs and fees (including without limitation interchange fees and merchant fees) arising out of your violation of this Section. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. CA 91756. BillMatrix charges a $1.50 payment transaction fee. For help remembering to pay your gas bill each 5. We may also assign or delegate certain of our rights and responsibilities under this Agreement to affiliates, independent contractors, or other third parties. The Commission will review the basis of the billed amount and make disbursement in accordance with its findings. You may be assessed fees by us or your financial institution as the result of any returns or insufficient funds related to your Funding Account, or charges refused by a card network. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. Or call 1-800-232-6629 to pay by phone with BillMatrix Pay by Home Banking If you pay your bills on an online payment site such as a bank, credit union, brokerage firm or other financial institution, you can receive your bill electronically. We cannot process your payment. Make remittance payable to the California Public Utilities Commission, and attach the bill and the statement supporting your belief that the bill is not correct. Some of this information is required by U.S. federal or other law. . 6. It is your sole responsibility and you agree to ensure that the information maintained in your Payment Wallet is and remains accurate. If you believe that your access or access credentials to the Service has been lost, stolen, or otherwise compromised or that someone has transferred or attempted to transfer money without your permission, you must notify customer care at once. by Phone, simply call our toll-free number to authorize a It may take up to thirty (30) days to process termination requests. This data may be used, among other uses, to improve the operation of the Site and the Service. Regardless of whether you are so required, any use of the Service after a notice of change or after the posting of a revised version of this Agreement on the Site will constitute your agreement to such changes and revised versions. . You may not assign or transfer any rights or obligations you have under this Agreement to any other party without our prior written consent, which we may withhold in our sole discretion. Bill Management Through My Account you can easily view and pay your SoCalGas ® bill using our secure site. Amount of deposit - The amount of deposit required to establish or re-establish service credit is twice the estimated average periodic bill. Smooth out the ups and downs of your You agree that this Agreement (including without limitation the Privacy Policy set forth below) is the complete and exclusive statement of the agreement between you and us, and it supersedes any proposal or prior agreement, oral or written, and any other communications between you and us relating to the subject matter of this Agreement. Any use of the Service after a notice of change (whether by Site posting, email, or express acknowledgment or acceptance) will constitute your express agreement to such changes. Contact BillMatrix at 1-800-232-6629 or visit t he website. BillMatrix charges a $1.50 payment transaction fee. When we receive a Payment Instruction from you, you authorize us to debit or charge your Funding Account for the amount of any Payment plus any related fees in effect at the time you initiate the Payment Instruction, and to remit funds on your behalf. 3. To find out if your financial institution offers e-bills from SoCalGas, visit the Fiserv's e-bill site. Commercial entities, including without limitation commercial payment aggregators, may not use the Site or Service, with the exception that an authorized representative of a commercial entity who holds a Biller Account may use the Site or Service to initiate a Payment to such commercial entity’s own Biller Account.

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