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Average Rating: (1.0) out of 5 stars. Lovely quality furniture, I bought the rectangle table and 6 chairs looks great on our patio, Had a brilliant experience with Rattan from customer service and Stephen to delivery of my patio set. Excellent customer service from order to delivery. Will defiantly be using again. Rattaner Patio Pe Wicker Furniture Set -7 Pcs Outdoor Black Rattan Conversation Seat Couch Sofa Chair Set With Cushion: Amazon.co.uk: Health & Personal Care Very pleased with my order and can't wait for a second delivery of a bistro set in December. Well done Rattan it made a refreshing change to have so many delightful, helpful and knowledgeable staff to ask questions and receive brilliant answers and help. I started planning my family “lockdown Happy Place” on the Summer. Rattaner 10 Piece Patio Sectional Furniture Set Outdoor PE Wicker Rattan Conversation Sofa with Turquopise Cushion: Amazon.in: Home & Kitchen I called Rattan and again the promptly sent out the correct replacement base received within 4 … Simple ordering process, clear communication from Rattan Direct too. At Rattan Direct we are committed to providing the highest possible standard of customer service to our customers - from placing your order, processing your payment and receiving your product safely within an agreed timescale. Submit your requirement related to waterproofing cement chemical and admixture at an economical price. The additional winter cover is easy to pull over and tighten (much better than original covers supplied with previous orders which shrank after exposure to the elements). Delivery was much quicker than anticipated. Watch Queue Queue Looking forward to some nice weather in the spring and chilling out with a G&T. I purchased my Barcelona Cube 3 years ago and have really enjoyed it. I Ordered a Cambridge Sunlounger Set in Chocolate Mix and Coffee Cream. Opened the box and it was the wrong one. Despite the delays in delivery, we are very happy with the service and the product we have received. Product great quality & communication throughout the sales process was very clear. Sat: 10am - 4pm. Department of Computer Science Faculty of Science & Technology Thammasat University, Rangsit Campus . This is our 2nd order from Rattan direct, and we are delighted with our purchases. Would certainly recommend them as I’m a very satisfied customer. Provided with tough weather resistant covers I have no hesitation in leaving my furniture in the garden throughout the Winter months. The delivery guys were very efficient. Rattaner 10Pcs Outdoor Patio Furniture Fastener Clips - Wicker Rattan Sectional Sofa Couch Clamps Connectors-Non Slip: Patio Furniture & Accessories: ... Best Sellers Today's Deals New Releases Electronics Books Gift Ideas Customer Service Home Computers Gift Cards Subscribe and … service overview Goods arrived on time but the base for the parasol was missing. Masks are required to enter our store. Customer Rating; Price (Low to High) Price (High to Low) 28,784 Results. Barcalounger Outdoor Living Captiva Isle 45" Aluminum and Wicker Coffee Table by Pacific Casual. A couple of days before the delivery I was informed by email on the delivery process in view of the pandemic. My family & I now have “quality conversation time” sat in the Garden whatever the weather! © 2020 Trustpilot A/S. Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover Patio Garden Couch Sofa - Pack of 4 - Cover Only(Turquoise/Purple): Patio Furniture & Accessories: Amazon.com.au The item was anticipated to be delivered in August, but not delivered until October. Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover for Patio Garden Couch Sofa - Pack of 4 - Cover Only ... Best Sellers Today's Deals Electronics Customer Service Gift Ideas Books Home New … Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. The Rattan Tall Square Side Table in Chocolate Mix (43 x 43 ) appears to be of a good quality. We had an issue with one of the covers, it was the wrong size, within 3 days a replacement was delivered.Absolute top customer service. STURDY FRAME: Rust-resistant steel frame and all-weather PE rattan ensure your sofa for years to use. Disappointing customer service. I contacted Rattan and they promptly sent out a base received within 4 days only to … The finishing touch to any welcoming outdoor seating area is the right table. Most helpful negative review. Called customer service to ask questions courteous and helpful and got right back with me. It was scheduled for delivery on 9 September however I hadn’t heard anything so called customer services. Communication was excellent, especially with regard to delivery where we were kept up to date with when the furniture would be delivered. ⛱️【Professional Customer Service】: We are glad to provide your any necessary support if our furniture have any shipping damage, defective, missing parts or other quality issue within 1 month and we also provide 1 quality support on the frame, rattan and fabric.. Superb furniture & value for money. Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. I contacted Rattan and they promptly sent out a base received within 4 days only to find they sent the wrong one for the model of Parasol. $682. Thank you all once agsin and hope you all stay safe during this pandemic and enjoy a prosperous 2021. Customer service at Wayfair is excellent!! Very comfortable and great value. Half furniture delivery GREAT. The fact that all the seating and cushions are fully wipeable is a bonus. Communications from Ratten Direct on delivery date and time was excellent so you new exactly when delivery was going to arrive. Its Nice we have used it a couple times. I would thoroughly recommend Rattan Direct. Delivery was prompt and the delivery guys were polite and efficient. Please call for store hours. From start to finish the whole experience went extremely well. Customer service : If there's any issue with the product, please contact us first, we will quickly solve any doubt for you. It is now all assembled, in position in the garden, and cosy in its covers. Watch Queue Queue It has been outside for a few weeks and has rained almost every day. Rated 5 out of 5 stars. when I layed on it and it was a great nap and we had friends around the table and played cards and ate snacks and everyone was comfortable .. and we felt very adult having nice patio furniture. Excellent customer services from Rattan Direct unfortunately when my delivery was recieved one of the boxes was damaged along with item. and then there was a slight delay in delivery, but the communication with Rattan Direct was good, and they sorted the issues as swiftly as they could. Have already recommended to several of our friends & familyThank you. service overview Goods arrived on time but the base for the parasol was missing. Rattaner Outdoor 3 Piece Wicker Rocking Chair Set Patio Bistro Set Conversation Furniture -2 Rocker Chair and Glass Coffee Side Table-Mix Brown Rattan& Wine Red Cushion: Amazon.in: Garden & … Cushions feel lovely too. We are a Get in touch . Please complete the Contact Form below or email us at: hello@therattancompany.co.uk Our opening hours on normal Business Days are Monday to Friday are 9.00 am – 5.00 pm. Due to the Covid restrictions there was a delay in delivery but we were kept will informed throughout. Best decision ever! GARDEN 905469 Outdoor Beverage Cooler for Patio, 45 Quart, Rustic Brown, DIMAR garden Outdoor Coffee Table Wicker Patio Furniture Conversation Set Lawn Garden Tea Table Rattan Patio Coffee Tables with Glass Top (25.2in, Black), RUGGED RANCH RATTR The Ratinator Multiple Catch Live Rat Trap , 21 Rats in One, George Foreman Electric Quesadilla Maker, Red, GFQ001, Triclopyr 4 EC Compare to Garlon 4 and Remedy 1 Quart, Gloria Dollhouse Furniture Living Room Playset, Modway Convene Wicker Rattan Outdoor Patio Sectional Sofa Armless Chair in Espresso Peridot, High Potency Serrapeptase, Non-GMO, Gluten Free, Vegan, Supports Healthy Sinuses, 120,000 SPU, 90 Veggie Caps, Update International Wood handle Serrator, 7-Inch, Stainless Steel, Homall 4 Pieces Outdoor Patio Furniture Sets Rattan Chair Wicker Set, Outdoor Indoor Use Backyard Porch Garden Poolside Balcony Furniture Sets Clearance (Brown and Beige), Opps 100 Pcs Glow in The Dark Garden Pebbles for Walkways and Decor in Blue, Update International Cast Iron Hibachi Set,Black, 3 - 3/8in x 4.5in, RSVP International Endurance Stainless Steel Modern Cheese Slicer | 4" Blade with Non-Skid Grip | Decorative & Functional for Your Kitchen | Cuts Cheeses, Meats, Herbs & More, Greesum GS-3RCS8BG 3 Pieces Outdoor Patio Furniture Sets, Brown and Beige. Availability: In Stock. The day before I was given my time slot and on the morning I received an update with a more precise 2 hour time slot followed up by a phone call letting me know the driver is 40 mins away. Was prompt and the operator was extremely helpful of days before the delivery men were brilliant also texting me give... Emailed customer services several occasions from them.., recently bought a 6 outdoor! Has been outside for a second delivery of a good quality, and came with a Free parasol... Is a bonus on Bank Holidays and weekends already recommended to several of our friends & you. Customers that are placing an order online to check the product we have used it couple... Big stuff order from Rattan Direct unfortunately when my delivery to arrive that 1 of the sofas had complimentary. Quality at a very rainy day and I did not unpack my furniture in the garden “. 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