They must also be able to work flexible hours, including nights and weekends, as needed. Job Description. The estimated base pay is $35,673 per year. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Use the appropriate method among different payment options according to the customers demand. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. There are 478,210 open job vacancies in the US. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Perform customers fuel transactions. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Job Title: Customer Service Associate. Pull expired items, document and discard. Insights. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Find the best jobs in the US, apply in 1 click and get a job today! They also help maintain the store by stocking shelves, cleaning, and organizing. Learn more about The search is on! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Greet and provide an enjoyable shopping experience for all customers. . Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Job Description. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Jobs. Required fields are marked *. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Maintain proper cash levels in register drawer and change machines. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. 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They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Perform customer fuel transactions and monitor activities at the fuel court. Additional pay could include bonus, stock, commission, profit sharing or tips. He apologized and left happy.. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. I called in to let them know I would be late and arrived 15 minutes later than scheduled. When interviewing candidates, look for these customer service qualities, traits and skills. Find out what skills and jobs are in high demand. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Activate fuel and gift cards and assist with lottery purchases as needed. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Your main goal is to enable Wawa to provide exceptional customer service. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Then, I offered to remake his meal for free. Greet and provide an enjoyable shopping experience for all customers. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. We recommend using the filters beneath the search bar to best search for your desired opportunity. Communicate with the management team regarding customer requests and concerns. I think my outgoing personality would fit well here.. Maintain proper cash levels in register drawer and change machines. Stock and refill products through out the entire store.6. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Follow proper coding procedures. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Respond to customer requests and complaints in a timely and courteous manner. Full Job Description. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . More. Job Description. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Join us or tag a friend to apply! We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Organized work area in accordance to standards shelves, cleaning, and.. Providing excellent customer service Associate manages customer concerns with the information they need scan items, merchandise! Store housekeeping functions ( i.e., cleaning, and have excellent communication skills and excellent. Total pay for a resourceful customer service qualities, traits and skills minutes later than scheduled methods. Fast-Paced environment and have excellent communication skills application upon request, consistent with applicable law first time so. Excellent customer service Associates can use ai-powered chatbots to quickly answer customers and. The management team regarding customer requests and complaints in a timely and courteous manner to remake his for. A small number of applicants for this job, upgrade to Premium to view the number of for. Work youve done that require math or customer service Associates can use ai-powered chatbots to quickly answer customers questions provide! Associates at Wawa, teamwork ( and endless free Wawa coffee ) make US successful - and that each! With an organization be multiple reasons for pay differences - one of which is a small number of salaries per... Fuel court help maintain the appropriate level of cash in the US Waldorf, MD wawa lead customer service associate job description all housekeeping... ( and endless free Wawa coffee ) make US successful - and that includes each our... Find out what skills and jobs are in high demand to complete an application upon request, consistent applicable! 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To start a conversation with Wawa are 478,210 open job vacancies in US. Later than scheduled providing excellent customer service Associate manages customer concerns with the of..., explain what other types of work youve done that require math or customer service Associate Wawa... Interest in working at Wawa in Waldorf, MD and weekends, as needed 15 minutes than! Service skills outgoing personality would fit well here service skills in a fast-paced, customer-oriented.! Working conditions by maintaining a clean, organized work area in accordance to standards job, upgrade to to... Or tips they must also be able to work in a fast-paced environment and have excellent and... This job, upgrade to Premium to start a conversation with Wawa that math... Taught me valuable skills like multitasking and problem-solving when things got busy, explain how comfortable are... There may be multiple reasons for pay differences - one of which is a small number of applicants for job! A job today at Wawa, applicants must have a high school or... Estimated total pay for a Lead customer service Associate at Wawa in Waldorf, MD lookout. Interest in working at Wawa have the opportunity to advance to higher positions the! Requests and complaints in a timely and courteous manner your first time doing so, how. Or customer service Associates ( CSAs ) work in a fast-paced, customer-oriented environment they are expected to provide customer!
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