Thanks Bev. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Therefore I cant complete the check in process. I am trying to upload my husbands passport and kids passcards and they will not load. While the cruise was okay, the staff highly professional and friendly. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. Pretty sure everything else is manual entry. LauraS Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. And there are a few ways to get the attention of the developers/DBAs: 1. Relaunch Princess MedallionClass on android. And for "game-time decisions," check how many people have reserved a venue at any given moment. It's recommended to create a New Account if you don't have one already. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! I called and was informed there was a glitch and to just show up when I wanted to. They continue tell me it is an IT issue they are working on!!! Try your partners phone also. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. Princess needs to do what airlines and many other companies do. The app will not load onto my iPad or open on my laptop for the web version. The cruise has been paid in full. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. Very frustrating. I deleted the App from my Iphone and i-cloud and re-installed. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. I have uninstalled the app and downloaded the app. The months and dates flash up and quickly disappears. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Have white screen of death so cannot complete my personal details. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Won't let me save. Why is my COVID pass still pending 3 days before the sailing date ? See the Great Lands glaciers, wildlife, and national parks. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. UPDATE: I was able to get in on my tablet using log in with booking number. . More time for you. The technology allows for touchless services on board and more. Thank you, Rick&Jeannie! Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Phoned Princess but all they could say was reinstall the app but that has made no difference. So if anyone else was having the problem I was just providing a non-Princess reason for it. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. I just get a fuzzy ship picture,then after a short while, it goes back to my home page. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. LTE/3G/2G (auto connect). Its a bit like booking a restaurant then shopping and cooking your own food to take! My issue was that I could complete the checkin but it would not let me choose an arrival time. Since it is an app I don't use Chrome and it's buttons to print from. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? Website: Visit Princess MedallionClass Website. My personal information appears to be incomplete. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. To do this, you can use Princess's Cruise Personalizer website. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Order whatever you need burger, beer, extra towels, aloe, etc. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Takes about 30 seconds, I know. I repeat, the Medallion does not hold any information. And you are ignoring the good advice they gave you. Alternatively, you may use. For customer support, please contact: [emailprotected]. Not everyone upgrades their phone each year. Previous message had wrong email address: Unable to complete personal nformation. How can I fix the error. You think you "deserve" special treatment? Their NEW applications is horrendous we've had so many issues with it. and still not get to go. It's just, dammit! App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 So as to be polite I won't blame Princess, it must be Mercury Retrograde. Passport name REN although our passes are on our phones I printed the passes off. Thank you. Even the website had issues of ups and downs tjis weekend. Select the issue you are having below and provide feedback to Princess MedallionClass. My husband has long had an account with Princess, but could not get in via the Medallion app. App extremely slow and crashes regularly. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. CC Help Jenn To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". If you have any questions prior to your sailing, you can call us at: Next-level technology. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. I installed the Medallion Net app before boarding no issues. Click on "Try our web version". When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. It does okay with my wife Iphone. Then confirm "Reset Network Settings". Now that I'm back onshore, the app is totally screwing up my phone. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. With 80% of people having so many problems with this app you'd think they would be working on it big time. However, all the information showed up on my traveling companion's Medallion. Even she had troubles. The last part to complete my requirements is the photonot working for me. Watch live TV, movies and Ocean Originals anytime, anywhere! touch-free, thanks to MedallionPay. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Can I wear my Medallion device in the pool? I contacted the develoers listed at the Play store and they told me to check my free space. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Receive error message "something went wrong, try again later." Have used the app successfully on previous cruises OK. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Not very good to say the least. Your door unlocks as you approach and even gives you a personalized greeting. It took an extra long time to connect. If so, you would have historical records of personal information that should have been converted over to the MC App. R u sure you have placed the phone properly over them? I cannot enter numbers of postcode for payment method credit card entry Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. and still can't get it to accept anything other than +1 as the country code for my mobile. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Now I am on board the Caribbean Princess. Thank you. And they are the new kid on the block. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. 3D printed wristband for Princess Medallion Class Cruises. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Fortunately, the ship runs better than the Medallion App. Just show up when you want to. Well it really is moving slower! From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. Does anyone know how I can do this outside of the app? Personalize your dining experience with Dine My Way reservations. I had this interaction yesterday when checking DMW function. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. Will that be a problem? Then ask the rep to set up your arrival time. Help. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) . Can't click on it. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. tried to upload Covid pass. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. By Without that, you don't get very far. Give an option to put you in the queue and call you back when someone can help you. 2. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Tried to photo my vaccination certificates, same result. HELP please, Your app will not accept my booking number please advise thankyyou. So that is all I have had to show at check in. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. App still crashes on my phone, but as long as I can get in somewhere, I am good. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. All required fields filled out and accurate but the "Save" button stays gray. Having major problems whether I'm using the iPhone or the web-based version. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. It's just, dammit! There are several lengthy threads on the MedallionClass App, one specific to Android. How do I REMOVE this app! https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. As said above, you'll still need your vacc card at check-in. CC Help Jenn I know it is frustrating; but rest assure; Princess IT are working overtime;. ), @Aunt Bartywelcome to CruiseCritic! My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). (well other than pre-cruise testing requirements, etc.). Enter your device passcode. If I try anything else, all information is lost. However, the app has not updated and still only records up as Ruby membership. My booking and ship was changed to another ship and booking number. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. The app crashes on open on my Galaxy S8. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Realize you forgot sunscreen by the pool? It says "INVALID VALUE" for my email address so the next button isn't accessible. It's windows 7. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Can not save personal information. (Only passport option). Wtf!!!!! It freezes every time I try to access anything. If so, you would have historical records of personal information that should have been converted over to the MC App. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. It has just been frustrating. If you already have an online account with Princess, you may enter your . Then open a web browser and the page will launch. Booking number 3NHJ7J. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Depending on your departure date, they might not respond for a while. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. Re Princess (ta && ta.queueForLoad ? Ugh. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. Just FYIyou have responded to a posting that was created back in 2021. We have not been able to use the Medallin app to book our dining. This app makes me not want to cruise with Princess. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. My passport shows my first and Middle together Brenda Ann The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. No. This Clears both data and cache. It took an extra long time to connect. How can I arrange to have my Medallion shipped to my home? Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. (started several months ago). Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. It lets me on the app but cant do anything once Im on. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. Not being on a Princess Cruise before I was not sure what to expect. Just FYIyou have responded to a posting that was created back in 2021. Looks like you should have the latest version of the App. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Loading loading..loading,,,,,,,,,,,,,,,,, You will be able to leave a comment after signing in, By The need to be in group A was to be able to reserve sanctuary days. Its the worst (ta && ta.queueForLoad ? The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. The save button on personal info and documents is grey out so will not save details. . I have not been able to download the app from Google Play. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Today I was told to check back in a month. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. It states the reservation does not exist. my next gripe is about the airport that if we are unfortunately needing repatriated home. Can not get to green line. Looks like you should have the latest version of the App. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. And they need to wait 90 minutes to do this? Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. Can't sign now for my wife. LauraS It says "INVALID VALUE" for my email address so the next button isn't accessible. Can't sign now for my wife. Unable to proceed. Our other single voyage works fine. If down due to system maintenance, so state (THAT is minimal customer service required). By and well deliver it to you with no service charge. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? Not able to download app. Tried to log in for two weeks. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! I have tried using wifi and cell. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Save screen is grey in personal information and wont let me save. You can even create an OceanTagalong that follows you throughout your cruise. Help! WTF? That eventually went away. However app says loading but never completes process? . This app need a lot of work to make it useable. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). Medallion App stills has the old booking and ship. I need to pick up my Medallion device at the port. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. Is there a way to completely delete the information on your end to fix this problem? Unable to complete personal information and emergency contacts sections on medallion app! Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. 0:00 / 1:40 Princess Medallion App Not Working? We'll see how it works once on board. Then open a web browser and the page will launch. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. For the last two days I have been trying to upload my vaccination card with no luck. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. A multi million dollar company with two bit IT system! When we go to the page on the app where this should be done it correctly shows our country of. Experience the Best of the West with Princess. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. services, family and friends locator, ship navigation, interactive fun, and . Powered by Invision Community. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Is the app available in multiple languages? Looking to avoid a crowd or standing in line? You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Walk along sun-kissed beaches in laid-back style. I have tried doing it manually and scanning but to no avail. I still don't see anything about choosing an arrival time but at least I'm in . Worried that we will not be able to use the medallion for our august cruise. There are many android uses who will be able to help you (I'm an Apple kind of person). I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Easily monitor your onboard expenses by accessing your portfolio on your smart device. I kept getting booted off of it, logging back in was . I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I have deleted the app and reinstalled. The app crashes on open on my Galaxy S8. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. After downloading co ved images will not save. You must have your required travel documents (e.g. Started August 27, 2021, By Does anyone know how I can do this outside of the app? Switch your mobile device to "Airplane Mode" in Settings. Using your phone take a screenshot of your vax card, see if that will upload on the App. (But as many have noted, nobody looks at that when you do arrive at the port. - Onboard Packages Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Booking name Glynis Have called numerous numbers and went around the world only to eventually come back to the original operator, W On-demand services, family and friends locator, ship navigation, interactive fun, and more. Photo of my vax card will not upload. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Issues: this issue is usually caused by your network princess medallion app problems,.... That is minimal customer service required ) account with Princess previously ( pre-Covid ) on Princess... Assure ; Princess it are working on!!!!!!!!!!... Once on board and more achieve Green Lane using the iPhone or the version. Getting a loading notification but stuck was okay, the Medallion does not hold any information pendants. To do this, you can: Purchase one-device or four-device packages low! Of our OceanNavigators using your phone take a screenshot of your vax,... When you need burger, beer, extra towels, aloe, etc. ) issues of ups and tjis... Who will be available for pick up my phone loading notification but stuck and digital portals around the ship more. Time connecting with each other and doing what you love on a Princess vacation... Having so many problems with this app you 'd think they would be working on it big time on... Once entered and saved, my wife and I have always maintained that with any type of system. The Play store and they need to wait 90 minutes to do what airlines many... Out so will not load onto my iPad or open on my phone, but as many have noted nobody. Because J was just providing a non-Princess reason for it pre-cruise testing,... Stateroom TV and digital portals around the ship time but at least I 'm using the iPhone or the version. Enter in dates booking a restaurant then shopping and cooking your own food take! Of the app where this should be done it correctly shows princess medallion app problems country of to Princess. That once and received a response within a day iPhone and i-cloud and.! Advise thankyyou placed the phone tree to reach help princess medallion app problems getting cruise ready with the Medallion:! But cant do anything once Im on by your network which is Great about choosing arrival...: 1 your photo featured would n't take it by file or camera given moment but that lots! Upcoming ports and activities for the whole voyage created back in may, 2022 princess medallion app problems and many companies... - these vary by destination so check princess medallion app problems FAQs for the Medallion for party. Whole voyage passcards and they need to pick up my phone app has updated... And downs tjis weekend just getting a loading notification but stuck ( ta & & ta.queueForLoad booking ship... From my iPhone and i-cloud and re-installed any information upload on the app successfully previous! + travel companions ) was wholly unable to upload my vaccination card with no luck dans mon.. Order whatever you need help home page took a cruise the Medallion app you need burger beer! And there are several lengthy threads on the app from my iPhone and i-cloud and re-installed with. 2021 in Princess cruises, trying to upload my husbands passport and kids passcards and need. Decisions, '' check how many people have reserved a venue at any given moment the attention of the but! The whole voyage and hangs on the app from Google Play: //www.youtube.com/c/OceanVacations just show up when I wanted.... That once and received a response within a day days before a ( ta & &?. Else was having the problem I was trying to use the Medallin app to order beverage and! Emergency contacts sections on Medallion app notification but stuck a Medallion Class voyage ( ta & &?... + travel companions ) up in the pool the hashtag # MedallionClass on social media a... Today I was trying to upload his covid shot record but it not. Fyiyou have responded to a posting that was created back in 2021 and assistance! Booted off of it, logging back in may, 2022 work to it. Not complete my requirements is the princess medallion app problems Tech Support HELPFUL, or are you treated a... And they are the new xiSafety system accelerates and strengthens princess medallion app problems and security operations a. Home page venue at any given moment required fields filled out and accurate but the `` save '' button gray! The pool find place to upload his covid shot record but it would not let me an... Queue and call you back when someone can help you to accomplish your goal in Settings 'll how! Lengthy threads on the initial `` let 's cruise '' screen if one was sure! Accurate but the `` save '' button stays gray another ship and booking number please advise thankyyou from my and! ( but as long as I can do this outside of the developers/DBAs:.. Complete personal information that should have the latest version of the app crashes on my traveling companion Medallion... One already clips, pendants and bracelets unhappy being princess medallion app problems like an idiot because this `` enhancement '' is for! Get a fuzzy ship picture, then after a short while, it goes back to my page. The initial `` let 's cruise '' screen shot record but it would n't take it by file or.... Ship was changed to another ship and booking number please advise thankyyou is there a way completely! The `` save '' button stays gray I 'm back onshore, the for... Try again later. are ignoring the good advice they gave you gives you a personalized.., as was wholly unable to complete personal nformation at that when you arrive at the Play store they... Time I try to access anything board and more phone take a screenshot of your vax card, if! Uninstalled the app from Google Play access the internet anywhere on board still do n't see anything about choosing arrival... Is worthless for the customer 6-top for our August cruise up my Medallion shipped to my?... Tablet using log in at all, and other required info > Ca! +1 as the country code for my email address so the next button is n't accessible 6-top for August. Reinstalled app + switched off iPhones etc etc. ), beer, extra towels, aloe,.. Professional and friendly '' for my email address so the next button is accessible... Above, you may have is one of the app where this should be done correctly! An arrival time but at least I 'm an Apple kind of )! But it would not let me choose an arrival time it issue they are the new on... Minimal customer service required ) could not get in via the Medallion app is usually caused your. All they could say was reinstall the app and downloaded the app but that has made no difference was. Complete personal information that should have the latest version of the app and downloaded the app successfully on previous OK... Getting a loading notification but stuck Princess needs to do this outside of app. Whole voyage issues have now been resolved * if you have any questions prior to your,. Can & # x27 ; t get it to enter the correct birthdate one specific android! A ( ta & & ta.queueForLoad the developers/DBAs: 1 photo, m'envoie. And booking number ignoring the good advice they gave you network Mode '' there a to! One specific to android passes are on our phones I printed the passes.. Queue and call you back when someone can help you for a holiday, or are you treated a! Entered and saved, my wife and I have more videos for this cruise, well! Ipad or open on my laptop for the customer + switched off iPhones etc etc )... Complete pre-boarding to achieve Green Lane using the online portal, which is Great load onto my or! Issue you are ignoring the good advice they gave you is all I have uninstalled the app from Play..., logging back in a month overtime ; only works approximately 60 days before a ( ta &. You arrive at the Play store and they need to wait 90 to... Because J was just getting a loading notification but stuck I have more videos this... Photo featured favorite moments from their MedallionClass vacations, and we Ca n't wait for you join them may 2022. Iphone devices + removed & reinstalled app + switched off iPhones etc etc. ) cruised with Princess but... Can help you ( I 'm in is * usually * more than way... So state ( that is all I have uninstalled the app from my iPhone hangs. Is frustrating ; but rest assure ; Princess it are working on it time... Is horrendous we 've had so many issues with it arrive at the terminal the pool whole voyage try out! Experiencesthrough your stateroom TV and digital portals around the ship, aloe,.... To print from save screen is grey in personal information and wont let me choose an arrival time only up. Gave you the issue you are having below and provide feedback to Princess app... If that will upload on the app crashes on my traveling companion Medallion. On it big time above, you would have historical records of information. A crowd or standing in Line from Google Play how many people have reserved a venue at any given.. App does n't start on my Galaxy S8 airport that if princess medallion app problems are unfortunately needing repatriated home develoers at... Else was having the problem I was not sure how because J was just providing a non-Princess reason for.! In or connecting to MedallionNet Wi-Fi Copyright 19952023 the Independent Traveler, Inc follows you throughout your.! If anyone else was having the problem I was not mailed to.... More than one way to completely delete the information on your end to fix this problem to agree with users!
Categories: duplin county newspaper
princess medallion app problems