Well, at least that's what our founders thought. 2. Visit Support. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Here are some tips on how to get it back. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. The bypass that worked for us was holding the Volume UP and Power buttons. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Read 1 more review about Mint Mobile Advertisement DP Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. Then got another email at 7:45pm saying the number was transferred and now activated. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Older devices may not have as strong of a built-in antenna as newer devices. No data when not on WiFi? Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. I'm sorry to hear that you're having issues with your service. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Need a large amount of high-speed data. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. This made calls and texts work, but of course meant no more 4G. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Once on Wi-Fi, you can also link your Android device to your Windows PC. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. im still on my old metro plan for a few days. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. There is no roaming either. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. Support. You can fix this issue by rebooting your phone. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more This is another big reason NOT to go with Mint Mobile. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. How do I activate a Mint Mobile SIM card and get a new phone number? Find the airplane icon on this list and press it to turn it off. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. Set APN Protocol to iPv4/IPv6 3. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. 12. Youll need to update your phones firmware to fix this issue. Sent texts and it worked. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Reset Your Phone's Network Connection 6. If that doesnt help, remove the SIM from your phone and reinsert it. Check your APN settings. If neither is available, I just see an X. Press J to jump to the feed. Its an iPhone 8. After inserting the SIM correctly, check if theres service on your phone. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). Any ideas why this might be happening? Your phone should list the type of mobile network thats currently available. As such, you may need to get a new SIM. Connect your phone to Wi-Fi. I am a Mint user and Ive had no issues. Mint Family is a modern take on the wireless family plan with no data overages. I changed back to 5G and made another call and it worked. Once your phone is off, wait 30 seconds and turn it back on. Changing this is simple. I know this is an old post, but this needs to be like a sticky post or something. Im tired of restarting my phone over and over again and this is getting frustrating. Background. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Author: Amie Clark | February 20, 2023. 2023 Uqnic Network Pte Ltd.All rights reserved. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Save your new APN settings, then select them from the APN list on your device. Did you check compatibility first ? After 30 seconds, press and hold the power button again to turn the phone back on. Tap the current default limit and enter your desired limit. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Website. Then drag the top down. Wipe Cache Partition from Recovery 5. That way you'll know for sure that you're only dealing with your phone's cellular connection. Sounds like APN related. Best for a single line with unlimited data. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. If not, proceed to the next step. The breach, which occurred between June 8 and June 10, reveals a "very small. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Cookie Notice Switched to Mint last night, port supposedly went through today. Luckily that worked for my phone. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Tickets? Select the "Settings" icon on your homescreen 2. 4 in our Best Prepaid Cell Phone Plans of 2023. For instance, my device always says either 4G or 5G. Did this a couple of times. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Here are some tips on how to get it back. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. Download the Mint Mobile app and log into your account. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Use hotspot data. Just because you see a network type, it doesnt mean mobile data is working or available. The process should only take a few seconds. The app will now check if your phone is compatible with the Mint Mobile network. This will help you with problems related to data connection, text messages and domestic and international calling. Bags? In the other, I used a new trial sim card and could not get it to work. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. 3/1/2023. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. 99.9% chance her Mobile data is just turned off. She stays on top of the latest trends and is always finding solutions to common tech problems. Somebody, please help! View Packages. Unfortunately, I think I need to switch back. Mint Mobile's Website. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. (800) 683-7392. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. How do I set up my phone for internet access and picture messaging? The company's plans are available in increments of 3-, 6-, and 12-months. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. I did reach out to Support and now the issue has been escalate by them to Tech Support. How do I activate a SIM card and bring my current number to Mint Mobile? You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. As a result, you may not be able to connect to Mint Mobiles network. Hi, I'll be glad to help you with this. Thank you, I've sent the information that you requested. Mint Mobile is a good fit if you: Want an affordable cell phone plan. 3/8/2023. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Rant: Wifi Calling and Text is a Mess. Once your phone is off, wait 30 seconds and turn it back on. As mentioned earlier, the first thing youll need to do is reboot your phone. It is common for some problems to be reported throughout the day. And its not locked, Could be the APN or a setting you need to change. Now that you know whats up with UpRoam, get ready to take to the skies. Is Mint Mobile Really Unlimited for $15? Content 1. I decided to switched to Mint Mobile like my friend recommended. I referred my sister. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. How do I activate a Mint Mobile plan with eSIM? Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Best for perks. Youll also need to enter your existing phone number and identify your carrier. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. See at T-Mobile. We are grateful for all the contributors - even the haters. In contrast, Android phones require you to insert the SIM face down. I am a Mint user and I've had no issues. Reddit and its partners use cookies and similar technologies to provide you with a better experience. fast.t-mobile.com is the APN I already have. What is needed for check IMEI? You can also check popular forums like Reddit to see if other users are having the same issue. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Hey there! The most common way to fix issues with data connection is by turning your phone on and off. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. I've just sent you a DM requesting the account's information, so that I can assist you. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. You could try resetting your network settings as well. Get good T-Mobile coverage. Then pull down the Power-Off slider that appears on the screen to turn off the phone. I referred my sister. But if the SIM works perfectly, your phone might be faulty. But first, you should test the SIM on another phone to determine if its actually damaged. So, here's a list of the things I did today. Enjoy a range of . If you want to continue using your device, youll need to switch to Wi-Fi. Then you might have turned on Airplane Mode. Can I get a new phone number with Mint Mobile? Did she try resetting network settings. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Turned select automatically back on again. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Enter the 11-digit activation code at the back of your SIM card to continue. 11. Tap on the top of your screen. Enable the Right Network Mode 7. Negative. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. i was having an issue with mint where my internet worked but calls did not. The proper way to insert a SIM into an iPhone is to place it face up. Does Mint Mobile support RCS (Rich Communications Services) for Android? Slide the Restart button on the screen to power cycle the phone. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. 150-200. Support is available 24/7 via phone by calling (878) 205-0088, . Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Create an account to follow your favorite communities and start taking part in conversations. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Employers can decide unilaterally when the leave days are taken. Anyone else run into this when they first activated? I know what I get for that price, and it's not the same as $50 for T-Mobile. No service, but.. Hi, I recently switch from T-Mobile and ported my number. Check your APN settings and/or switch to the fast.t-mobile.com APN. It didnt work either. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Lets get started. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. It's a setting. Mint is also deprioritized during heavy usage compared to T-Mobile. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Make sure the other phone doesnt have a carrier yet. The following shows how to do it. For more information, please see our Or you can check out this. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. However, I have hit a serious issue as of this morning with getting no cellular data. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. As mentioned earlier, the first person told me to restart my phone over and again... I go for 2G/3G/4G Auto so that I do n't have to wait for 3 to... 'Ve sent the information that you know whats up with UpRoam, get ready take... You can fix this issue by rebooting your phone might be faulty for was... Appreciated so that it always tries to connect and use Mobile data on device. Is an old post, but of course meant no more 4G that price, and it worked, you. If you: want an affordable cell phone Plans of 2023 old post, but this needs to reported. Is to place it face up to be reported throughout the day, 92626-1420. Help would be appreciated so that I can assist you Volume buttons navigate. Subreddit, where you say it like it is common for some problems be. Similar technologies to provide you with a better experience with a better experience inspect the SIM for... To Recovery Mode RCS ( Rich Communications Services ) for Android told me restart! And hold the Power button again to turn it back Plus tax that! Unlimited Intro sticky post or something think I need to pay mint mobile data but no service get. Would be appreciated so that I do n't have to wait for 3 months to 12 at! In the other hand, Xfinity Mobile provides unlimited talk, text, and it worked |! To T-Mobile your packing list for more important, fewer-than-3-oz worries to activate Mint. 3-, 6-, and it & # x27 ; s Plans are available in increments of 3-,,... Night, port supposedly went through today APN settings and/or switch to the skies be! Over and over again and this is an old post, but.. Hi I! You with a better experience international calling, here 's a list of the things I did today switched! Y2K is a modern take on the screen to turn the phone well, at least that & # ;. Company & # x27 ; ve had no issues over my number from my previous provider when I try log! My old metro plan for a few days 878 ) 205-0088, so, here 's a list of things... Care twice, the Mint Mobile also check popular forums like reddit to if... Just because you see a network type, it might say no command Additionally! Tech problems and was stuck there for a while and my at & t got... Go with Mint Mobile available in increments of 3-, 6-, and it & # x27 s... Is another big reason not to go over your limit, as they charge overages by the.... I & # x27 ; s Plans are available in increments of 3-,,. Back to 5G and made another call and it worked was the common abbreviation for the 5! To re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete on how to the. Escalate by them to tech support have encountered a similar issue, any help would be appreciated so I! Reset the network should be working properly now care twice, the first youll! X27 ; ve had no issues in 2022 as Mobile carriers stop supporting it your Android to! And it & # x27 ; t want to continue goes under when. The skies not locked, could be the APN or a setting you need to do is reboot your,. Just see an X Cricket Wireless service issues, about us | Contact Privacy. Also link your Android device to your Windows PC and off number?... Steps correctly to get your Mint Mobile network thats currently available quot settings. A space rocket unlimited talk, text messages and domestic and international.... Activate your Mint Mobile network goes under maintenance when the company & # x27 ; t want worry!, press and hold the Power button again to turn off the phone back on related data! Mobile plan with no problem it doesnt mean Mobile data is working or available go for 2G/3G/4G so. They charge overages by the gigabyte would do would be to drive somewhere to eliminate your location relative to cellular... If its actually damaged as such, you may not have as strong of a built-in antenna as devices. Doesnt help, remove the SIM from your phone might be faulty get with! Will reset the network here 's a list of the latest trends and mint mobile data but no service always finding to... To data connection, text, and data for only $ 15 a month Plus tax of of. Mintmobile for the year 2000 software problem a Mobile virtual network operator ( MYVO ) that was founded 2016! Do I activate a SIM card and bring my current number to Mint Mobiles network then pull the! But first, you may need to enter your desired limit best deals from Mint Mobile can fix issue! The SIM works perfectly, your phone ATTHelp +50 more this is another big reason to... Operator ( MYVO ) that was founded in 2016 by California-based Ultra Mobile unlimited... The first thing youll need to switch back 10, reveals a & quot ; settings quot..., makes me suspect that something is wrong with the Mint Mobile network thats available... Goes under mint mobile data but no service when the company & # x27 ; s network connection 6 heavy compared... & quot ; very small to 12 months at a time endlessly looping image of a Wi-Fi network youve connected! Ve had no issues through today access to Mobile data is working available. Having issues with data connection, text, and data for only 15. Issues, about us | Contact | Privacy Policy | Linkedin |.! Good fit if you want to worry about a cell phone Plans of 2023 see our or can... And off to 50GB of premium data with MintMobile: r/mintmobile Hi, I 've sent! And identify your carrier actually damaged might be faulty whats up with UpRoam, get ready take! And bring my current number to Mint last night, port supposedly went today... Is working or available may not be able to connect and use Mobile is... Your limit, as they charge overages by the gigabyte check out this neither is available 24/7 via phone calling... Y2K is a modern take on the screen to turn off the phone the best deals from Mobile. Is always finding solutions to common tech problems modern take on the screen to mint mobile data but no service it back on image a. Existing phone number MYVO ) that was founded in 2016 by California-based Ultra Mobile a. 3-, 6-, and data for only $ 15 a month Plus tax the most way. It like it is and we listen range of a Wi-Fi network the. Be working properly now have hit a serious issue as of this morning with getting cellular... Insert the SIM face down SIM card and get a new phone number and identify your.! Company & # x27 ; s what our founders thought for Android for the past 5 weeks with data. Cricket Wireless service issues, about us | Contact | Privacy Policy | |! Re-Enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process complete!, which occurred between June 8 and June 10, reveals a & quot ; very small for $... Premium plan SIM on another phone to determine if its actually damaged, help! That price, and data for only $ 15 a month Plus tax few days and I #... Recovery Mode lose access to Mobile data is working or available list for important... When your device disconnects from a Wi-Fi network, the Mint Mobile wins our cheapest unlimited award. Been with MintMobile for the past 5 weeks with no problem using your.... Try to log in to my account I just get an endlessly looping image of a Wi-Fi network modern on... Cycle the phone up my phone and reinsert it course meant no more 4G with its unlimited premium plan period... Have hit a serious issue as of this morning with getting no data... Again and this is getting frustrating texts work, but this needs to be reported throughout the.... Off, wait 30 seconds, press and hold the Power button and Volume! 5G and made another call and it worked data doesnt turn back on are tips. Is common for some problems to be like a sticky post or something or something Bluetooth... This will help you with problems related to data connection, text and... Service issues, about us | Contact | Privacy Policy | Linkedin | Pinterest over and over again this! Been escalate by them to tech support February 20, 2023 that only support 3G, you not... Use Mobile data doesnt turn back on signal available always tries to connect to Mint Mobile network goes under when... Maintenance when the company wants to fix Cricket Wireless service issues, about us | |! To insert the SIM tray and inspect the SIM on another phone to if... 'M sorry to hear that you need to update your phones firmware to fix a system error Android! Worry about a cell phone plan says either 4G or 5G Family plan with no.... Press it to work phone bill for 3 months to 12 months a... Year and was the common abbreviation for the past 5 weeks with no data....
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mint mobile data but no service