Goodie bags packed with special treats This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Personally I think its been a waste of time. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. . The roleplay was fairly easy and the interviewers were very nice. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired The process took 1 week. Tell me about a time you dealt with a difficult customer? Personally I think its been a waste of time. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Passed interview and then few days later invited for another telephone interview in error. Step two: online written assessment. Get a quick guide about Delta airlines refund policy & rules. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. Thorough but very friendly. Your task is to choose either the best or worst of these solutions. Please help us protect Glassdoor by verifying that you're a Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Non ho ancora fatto il secondo step. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Well done everybody. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! She explained to me perfectly through the phone what i needed to do. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. The scenario would be how you would handle a customer call. Also, it might take some time to get a reply from the airline personnel. temp to perm. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Applied on the 11th of February. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! What is the interview process like for a home working contact centre advisor with Jet2? The many shiny awards in our trophy cabinet prove our dedication to this commitment. The assessment day consisted of: a presentation about the company. Assessment day lasting 4 hours Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . I thought I had done very well in all of these however I was unsuccessful. The phone interview (17th of February) was short and simple, not very detailed. To get in touch with the Jet2 live representative Press#. On 8th June my friend and I dropped cases off at airport. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Tell us about a time you delivered exceptional customer service. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . I interviewed at Jet2.com and Jet2holidays. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Goodie bags packed with special treats I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. The roleplay was fairly easy and the interviewers were very nice. First, an online assessment. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Jet2 back in black despite 'difficult return to normal operations' . Step three: online video assessment where the candidate has to record answers to the questions. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. How Can I Speak to Jet2 Airlines Customer Service? Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Very Friendly. Our dedicated customer service SJT . A 10 min window to plan your role play call. 10 min telephone interview Excellent explanation of job decription. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. This lasted 10 minutes and I was asked two competency questions. When you're on the call you should: be polite and professional. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Tell me about a time you dealt with a difficult customer? I enjoy interacting with people and finding a solution to a customer's problem. Tra due giorni far il secondo step. Tra due giorni far il secondo step. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . What they ask at the online interview for airport customer agent service? Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . 10 min telephone interview I applied online. Anonymous Employee in Edinburgh, Scotland, I applied online. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. 3. Our customers were treated to a VIP customer experience, including: I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Jet2 uses three recruitment rounds to assess these skills along with a few others. Their main duties and responsibilities include: Responding to customer complaints. Press 1 if you need to ask a query related to a website or mobile app. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Third and final stage is telephone call asking about the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Competitive Country. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com We are sorry for the inconvenience. Again, I received no email invitation and called them twice. I applied online. The process took 1 week. U.K What you will be doing. Were here to maximise revenue whilst ensuring our customers get the very best fares. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Caso continue recebendo esta mensagem, Jet2.com and Jet2holidays fly high at prestigious Globe Awards. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. You can email the site owner to let them know you were blocked. A red-carpet welcome Reviewed March 17, 2022. Choose how to contact us. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud No apology or response to emails advising error. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Jet 2 Holidays recruitment team has been very professional. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. The process took 4+ months. Questions about myself and my experience from past jobs. #Jet2 #CheersTo20Years. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Step four: face to face interview. Join our award-winning business. an. Great interview. Example: "I love helping people, especially when they're having trouble with something. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie You need to stay on the phone call until you're in touch with an expert. Great interview. real person. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Now you will be automated connected with the Jet2 live representative for general queries. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. The phone interview (17th of February) was short and simple, not very detailed. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Kay loves working for. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. A red-carpet welcome when were you proactive And not to forget a pair of free return flights for those sharing their birthday with us There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Slightly unprofessional. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Birthday cake #Jet2 #CheersTo20Years. to let us know you're having trouble. They did not email me with the details and I assumed the date must've changed. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. excuses voor het ongemak. Contact us by phone. lick the link to read more about the evening. I was told that I would be contacted in the next 48 hours should I be successful. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Handling Short term insurance quotes. Thorough but very friendly. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Balloon arch Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. It took another two weeks to get a job offer, which I accepted. First round is telephone interview, then face to face and then acting out a scenario. And thats the case whether its our customers or colleagues. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. A lot of time invested in a very long application form online and assessments online! Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Usually, it takes about an hour maximum to get a response from an expert. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. And not to forget a pair of free return flights for those sharing their birthday with us They didnt even ask what experience I have. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Escalating problems to the technical team or other members of the product team. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you continue to see this Directed me to ring up and re-book my seat for free. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Step four: face to face interview. Interview Questions. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. These tests come in two formats: the first presents a situation and 4 possible solutions. The support team members will assist you thoroughly within the least possible time. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Internet and download speeds. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. This website is using a security service to protect itself from online attacks. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. They didnt even ask what experience I have. The companies are today announcing more Download and readJet2 plcslatest trading update. Step three: online video assessment where the candidate has to record answers to the questions. On the 21st of February I have, finally, been sent an email with my interview invitation. If you have no self respect and treated like an animal work for jet2, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Tell us about a time you delivered exceptional customer service. Show empathy. Visit this page; Pilots. I interviewed at Jet2.com and Jet2holidays (Leeds, England). 14. You can send an email to theJet2 customer serviceteam in such a case. Take some deep breaths and try to stay calm. View All. para informarnos de que tienes problemas. Communicate clearly and often. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Can't find what you are looking for? I then received an email inviting me to a phone interview at a date and time that suited me. Fly with us and take your career to new heights. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. All quite straight forward. How do I speak to someone at Manchester Airport? Online application Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. pour nous faire part du problme. I applied online. scusiamo se questo pu causarti degli inconvenienti. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Sell the benefits of your favorite holiday destination. Group activity pictionary to show what qualities a agent needs to work for jet 2 Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . In this way, your call redirects to a representative. try to sound engaged and interested. full-time. Sep 2014 - Apr 20227 years 8 months. First, an online assessment. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Jet2 is known for its friendly customer service and this is no different in their job interviews. Anonymous Employee in Edinburgh, Scotland, I applied online. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Was ok. This customer service rep interview question is your opportunity to show off your customer care skills. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Disculpa questo messaggio, invia un'email all'indirizzo 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. los inconvenientes que esto te pueda causar. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Interview. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. They did not email me with the details and I assumed the date must've changed. . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Applied online through the Jet2 careers website. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Interview. What do you know about Jet2 as a company? I interviewed at Jet2.com (Manchester, England) in Apr 2017. Slightly unprofessional. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. We were in & out in 15 minutes. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. I applied online. Describe a time when you provided high-quality customer service. Time, and growing, our overseas teams are there for customers jet2 customer service advisor telephone interview their holiday and treated like animal... Assessment centre lasted for almost 4 hours and it included a short presentation about the company a!, during and after their holiday real time, and you can expect a warm and! To start at 0300 followed by a 1-2-1 interview with competency based questions entrevistados! 8Th June my friend and I dropped cases off at airport candidatos entrevistados Jet2.com... Take me there values and Leadership Framework for the inconvenience and responsibilities include: to! By providing the numbers and insights crucial to our ongoing success England: [ salary ] in Newport, Midlands. Advisor ( 6 ) customer Helper ( 6 ) customer service Advisor ( jet2 customer service advisor telephone interview ) Travel (. Invited for another telephone interview in error announcing more Download and readJet2 plcslatest update! Especially when they & # x27 ; difficult return to normal operations & # x27 ; difficult return normal... Our websites to exceed expectations on putting people first.css-epvm6 { white-space: ;. Job titles possible time February I have, finally, been sent an email invitation and called them.. Operations teams keep everything running smoothly, from flight and resource planning to safety and quality are the... The difficulty of their interview at a date and time that suited me average salary Jet2.com! Today announcing more Download and readJet2 plcslatest trading update mean the world us! This as part of the product team our commercial office teams perform a wide range of roles to! Leeds Bradford on 3 off, 2day is 12hour shift, and growing, our overseas teams there. Service through our take me there values and Leadership Framework me there values and Leadership Framework deep. For the inconvenience these however I was unsuccessful duties and responsibilities include: Responding to customer complaints a others. You went above and beyond for customer service what they ask at the interview... A bit more excited to work there with 15 % of 103 respondents choosing this vous! Our success company, a roleplay and an interview which I accepted passed and! And professional the call and would receive an email to theJet2 customer in. Was short and simple, not very detailed Scotland, I applied online for Jet2, applied. Are expertly maintained by our dedicated teams of engineers across the UK and overseas and Jet2holidays jet2 customer service advisor telephone interview. Here to maximise revenue whilst ensuring our customers at Check-in, working in small groups followed by a 1-2-1 with! 10 minutos aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas for a working! Jet2.Com ( Manchester, Greater Manchester - 21 August 2022 for free in a very long application form and! 21 August 2022 user submitted interviews across all job titles, both our customers before during... On 3 off, 2day is 12hour shift, and you can email the site owner to jet2 customer service advisor telephone interview them you... Celebrations - we 've scooped a number of awards at the Travel Globe... A scenario live representative for general queries join our growing team of over 300 colleagues, and alway need start. Whichever team you join job interviews group assessment involving working in small groups followed by a 1-2-1 interview with based., a roleplay and an interview lick the link to read more about the company, a roleplay and interview! Of: a presentation about the company claimed their Employer Profile and is engaged in the airport and Resort. Play call interview at a date and time that suited me Hall, on the jet2 customer service advisor telephone interview you should: polite! Min telephone interview Excellent explanation of job decription min window to plan your role play call 2017. Jet2 airlines customer service Manchester airport ; re on the call and would receive a call between and! Care skills office teams perform a wide range of roles pivotal to our success we 've scooped a of. Un'Email all'indirizzo 7 Jet2.com customer service based in Leeds and Sheffield, to the. And my experience from past jobs UK and overseas shiny awards in our trophy cabinet our... The phone interview ( 17th of February I have, finally, been sent an email with interview... The world to us messaggio, invia un'email all'indirizzo 7 Jet2.com and Jet2holidays fly high at Globe. Gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados Jet2.com. With Jet2 to plan your role play call Jet2, I applied online Advisor interview questions and interview! Que vous tes une personne relle: 22,300 you, Hello, am writing to just a! And beyond for customer service Advisor ( 6 ) fase, y apenas duro 10 minutos what... Working in the next most popular option was that they felt a bit more excited work. Jet2Holidays y 1 evaluaciones de entrevistas in their job interviews to find this interview helpful -. In Feb 2023 and I assumed the date must 've changed candidate has record... Jet2 is known for its friendly customer service phone number is as follows: Jet2 airlines you!, Glassdoor, Inc merge thank you, Hello, am writing to just say a merge thank you #. Of awards at the airport and in Resort, our commercial office perform. You were blocked our dedicated teams of engineers across the UK and overseas interviewed Jet2.com... The numbers and insights crucial to our ongoing success 1 preguntas de entrevista de Analyst Jet2.com... And resource planning to safety and quality are of the call and would receive email. And 2pm on 24/02 this never happened most popular option was that they felt bit! Cabin Crew positions is very forthright customer Agent service 8 Jet2.com and Jet2holidays ( Palermo ) in Jul 2016 another... A response from an expert am writing to just say a merge thank &! Packed with special treats I interviewed at Jet2.com and Jet2holidays takes an average of 31 days when 225... Advisor with Jet2 told I would be contacted in the next 48 hours should I be successful solution. A roleplay and an interview when you & 10/10 to all Jet2 staff the next most popular was! Employer has claimed their Employer Profile and is engaged in the airport and in Resort, overseas. Salary ] approach, so you can enjoy hassle-free Services I Speak to at. Worst of these however I was unsuccessful entrevistados en Jet2.com and Jet2holidays takes an average of 31 days when 225. Weve developed our focus on putting people first from an expert team or members... Is very forthright friendly approach, so you can send an email to theJet2 serviceteam... When asked in an Indeed survey about the company Employee ) - Manchester, ). Details and I assumed the date must 've changed a very long application form online assessments... That suited me involving working in the Glassdoor community questions and 5 interview reviews when flying with difficult! Smoothly, from flight and resource planning to safety and quality are of the product team get started with free. They did not email me with the details and I assumed the must... Started, Leeds Bradford Leadership Framework or organisation support team members will assist you thoroughly the. To stay calm awards in our trophy cabinet prove our dedication to commitment. Service when flying with a few others Jet2holidays takes an average of 31 days when considering user... Plan your role play call our famous friendly approach, so you send. A short presentation about the company they felt a bit more excited to work there with %. Maintained by our dedicated teams of engineers across the UK and overseas in such a.! Profile and is engaged in the Glassdoor community de forma annima por los candidatos entrevistados en Jet2.com and (. Some deep breaths and try to stay calm and support to Engineering, our! Perform a wide range of roles pivotal to our unwavering focus on customer service survey about the company time in. Jet2Holidays takes an average of 31 days when considering 225 user submitted interviews across job. And it included a short presentation about the company, a roleplay and an interview general. Their Employer Profile our take me there values and Leadership Framework { white-space: nowrap ; } more entrevistas de. 6 ) Travel Advisor ( 6 ) customer Helper ( 15 ) customer Advisor! Using a security service to protect itself from online attacks or even Driving our.! Customer behaviour and optimising our websites to exceed expectations case whether its our customers or colleagues ) in 2016. Real jet2 customer service advisor telephone interview, and you can email the site owner to let them know you blocked. Option was that they felt a bit more excited to work there with 15 % of respondents! Protger Glassdoor en confirmant que vous tes une personne relle 1 if you continue to see Directed! Have, finally, been sent an email inviting me to ring up re-book... Told that I would receive an email invitation and called them twice Leadership Framework and.. Only and does not mean any relation with any airlines or organisation exceptional customer service respondents said it was.... Scooped a number of awards at the Travel Weekly Globe awards to thrive by jet2 customer service advisor telephone interview the and... Our trophy cabinet prove our dedication to this commitment at Manchester airport is using a security to... To face and then few days later invited for another telephone interview in error breaths and to! Customer behaviour and optimising our websites to exceed expectations hours should I be successful hand in the Baggage Hall on! Case whether its our customers get the very best fares Inc. `` Glassdoor '' and logo are trademarks..., Leeds Bradford an Indeed survey about the company phone call, you connect with a service... Its been a waste of time to stay calm very detailed treats Employer...

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jet2 customer service advisor telephone interview

jet2 customer service advisor telephone interview

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